Refund & Return Policy

At AMI Decore based in Noida, India, we are committed to ensuring your satisfaction with our products and services. This Refund & Return Policy outlines the terms and conditions for returning products and requesting refunds. By making a purchase with us, you agree to the terms of this policy.

  1. Eligibility for Returns

We accept returns under the following conditions:

  • The product must be in its original condition, unused, and undamaged.
  • The product must be returned in its original packaging with all accessories, tags, and documentation.
  • A return request must be initiated within 7 days of the delivery date.

Certain items may not be eligible for returns, such as:

  • Custom-made or personalized items.
  • Products purchased on clearance or during special sales events (unless defective).
  1. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Email us at info@amidecore.com to request a return authorization.
  2. Provide Details: Include your order number, the reason for the return, and any relevant photos (for damaged or defective items).
  3. Receive Instructions: We will provide you with detailed instructions on how and where to send your product.
  4. Ship the Product: Pack the item securely and send it to the address provided. Customers are responsible for return shipping costs unless the product is defective or incorrect.
  1. Refunds
  2. Refund Eligibility

Refunds are issued under the following circumstances:

  • The returned product meets the eligibility criteria.
  • The product was damaged or defective upon delivery.
  • The incorrect item was delivered.
  1. Refund Process

Once approved refund will be credited to original payment method within 5-7 working days

  1. Non-Refundable Costs

The following costs are non-refundable:

  • Shipping fees (except for defective or incorrect items).
  • Any custom duties or taxes paid during delivery.
  1. Damaged or Defective Items

If your product arrives damaged or defective, notify us within 2 days of delivery. Include photos of the damage or defect in your email to info@amidecor.com. We will arrange for a replacement or refund at no additional cost to you. once approve the replacement product will be delivered within 5 – 7 working days.

  1. Non-Returnable Items

The following items are non-returnable:

  • Custom-designed furniture or decor.
  • Items damaged due to misuse or improper care.
  • Products not purchased directly from AMI Decore’s official website.
  1. Cancellation Policy

Orders can be canceled within 24 hours of placement for a full refund. After this period, cancellations may not be accepted, especially for custom or made-to-order items.

  1. Contact Us

If you have any questions or concerns about our Refund & Return Policy, please contact us:

AMI Decore
Email: info@amidecore.com